Privacy Policy

Effective Date: 01-01-2025

1. Introduction:
Welcome to Formentera Retreats ("we," "our," "us"). Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (formenteraretreats.com) and engage with our services.

2. Information We Collect:

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing details, and any other details you provide when booking a retreat or signing up for our newsletter.

  • Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and interactions with our content.

  • Payment Information: When booking a retreat, payment processing is handled via bank transfers. We do not store your payment details.

3. How We Use Your Information:

We use your information to:

  • Process bookings and provide retreat-related services.

  • Communicate with you about your reservations, inquiries, and updates.

  • Improve our website, services, and customer experience.

  • Send promotional emails (you can opt out at any time).

  • Comply with legal obligations.

4. Sharing Your Information:

We do not sell, trade, or rent your personal data. However, we may share your information with:

  • Service Providers: Third-party companies that help us operate our website and process bookings (e.g., payment processors, email marketing platforms).

  • Legal Compliance: If required by law or to protect our rights.

5. Data Security:

We implement appropriate security measures to protect your data from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights:

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.

  • Restrict or object to certain data processing activities.

  • Withdraw consent for marketing communications. To exercise your rights, contact us at info@formenteraretreats.com

7. Cookies & Tracking Technologies:

We use cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

8. Third-Party Links:

Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies.

9. Changes to This Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us:

If you have any questions about this Privacy Policy, please contact us at: Formentera Retreats Email: info@formenteraretreats.com Address: Urbanización Valverde 07849 Cala Llonga - Ibiza - Baleares

By using our website, you agree to the terms of this Privacy Policy.

SEE OUR CANCELLATION POLICY & T&CS